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CCTV Camera World Knowledge Base

  • How to find the IP address of your security camera recorder

    The IP address of your security camera recorder is an important piece on information that you should know. Knowing the IP address for the DVR or NVR recorder will allow you to follow the guides and tutorials that you may need depending on your use case scenario. Most commonly, the IP address is needed to access the recorder over the LAN (Local Area Network) that is the local computer network as opposed to the WAN (Wide Area Network) which is usually the Internet.

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  • Checking Security Camera System Log File

    When you encounter an issue with your security camera system it is important to take necessary troubleshooting steps. To aid with troubleshooting our recorders save system logs. They are accessible by using the Info section on the Main Menu of the recorder. This allows you to select a given date range to search for logs. The logs provide useful information that contain codes or relevant troubleshooting information. Some important logs include: powering off/on, restarts, Hard Disk errors, and account access.

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  • How to use the Universal Series Security Camera System

    This guide is meant for customers who have purchased the UNV security camera recorder from CCTV Camera World. The Universal series NVRs are compatible replacements for several third party products like Q-See Halifax or Knox recorders. To get started quickly with how to operate your new recorder we recommend watching the video guide below which provides all the useful information you would need in comprehensive yet brief videos.

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  • How to Connect Q-See Cameras to an Avalonix NVR

    This post is meant to assist customers who are moving away from their Q-see NVRs and attempting to connect their old QC series IP cameras with NVRs from CCTV Camera World. It is important to understand that IP cameras require a correct username and password for the admin user to allow the NVR to connect to the camera and stream video. In this post we explain how to connect old QC series cameras to our NVR recorders.

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  • How to Connect a Siren to a Security Camera System

    A great feature of CCTV Camera World’s security camera systems is the ability to add an external siren to the DVR or NVR. It is possible to connect a siren to our recorders that have an alarm input/output panel on the back. An external siren can alert a homeowner or business of potential intruders while also letting intruders know they have been spotted and alerted neighbors. In this article we show how to wire a siren correctly into our security camera systems and enable the correct settings.

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  • How to power a PoE security camera using a PoE injector

    PoE injectors come in many different shapes, sizes, and ratings. PoE or Power over Ethernet technology greatly simplifies installation of surveillance cameras, which mostly feature PoE technology built-in if you've decided to purchase network based cameras. PoE injectors are usually required when using one camera as a standalone security camera or if you are powering a PTZ camera with night vision which usually have high wattage consumption.

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  • How to power a PoE security camera using a PoE switch

    PoE switches enable customers to fully customize their PoE security camera systems. Power over Ethernet or PoE technology is extremely useful for security cameras. PoE switches are commonly used for installations at larger facilities like warehouses or factories, or when installing a system between two buildings. PoE switches can be "daisy chained" to act as camera hubs, or extend cable runs. We recommend exercising caution before using any PoE switch to ensure that it is not capable of outputting Passive PoE power. While powering a camera using a PoE switch, the optional 12V DC connector is unneeded.

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  • How to power a PoE security camera using a 12V DC power supply

    Learning how PoE security cameras are powered is necessary when considering security camera systems or using a standalone security camera. All IP security cameras from CCTV Camera World have a RJ45 Ethernet connector for PoE and data, and a separate connector for power when not using PoE. In this article we cover how to use the power connector, with a compatible 12V DC power supply. 

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  • How to access the web interface of your security camera recorder

    Accessing the web interface of your security camera recorder is one of the most important things to learn when managing your own security camera system. The web interface of an NVR or DVR purchased from CCTV Camera World is almost the same as being in front of one with a mouse and monitor. The web interface enables a customer to easily view, and manage their system from one convenient location.

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  • How to replace Q-See Security Cameras and Systems

    Large corporations that prioritize sales volume over quality of their products and support are on shaky grounds. Unsurprisingly the closure of one of the largest competitors of ours was a long time coming. Q-See is the latest business in the CCTV industry to go out of business because of their ill-fated business practices. QSee Corporation was a fairly large corporation based in California that specialized in low-cost surveillance products for the home consumer and small business market. For the last 18 years they were in business, you could find their products in Costco, Amazon, and Newegg at low-low prices. Unfortunately such low prices only mean one thing, i.e. lack of competent support. According to the BBB profile about QSee their support was non-existent. If you visit Q-See.com you will find a message stating they are closing their doors for good on January 31, 2021, and leaving their customers hanging to find ways to ensure their security camera systems are still remotely viewable after the cloud services are terminated at the end of January.

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  • How to reset an IP camera or PoE Camera

    If you'd like to reset your IP camera or PoE Camera because you are locked out, the recommended way to do a reset is to login to the camera's web interface and press the forgot password button. You will be prompted to either answer some security questions, or a password recovery code will be emailed to the address entered at the time of initialization.
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  • Security Camera System Troubleshooting

    When your security camera system stops working it is one of those events that make you go “Now what?” There's plenty of stuff in life going wrong and the last thing you need is your camera system to stop working. Fortunately for you, as our customer, the reliability of our systems is barnone. Most of the time any issues that arise are due to user error, or misconfigured settings.

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  • Network Security for Security Cameras

    There has been a lot of buzz lately in the news about the network security while remotely monitoring your security camera system. The news stories we watched notified its viewers about the vulnerability and informed anyone who owns a system to change their default passwords. While press releases are good, some information seemed to be lacking. So we've written this article to add more information that will be helpful to any end user of a security camera system.

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  • How to Get Started with your Security Camera System

    Purchasing and setting up a security camera system, big or small, can be a daunting task for people who are not accustomed to CCTV technology. For a home or business there are many different ways to install an IP camera and NVR recorder. This article focuses on the easy to use plug and play PoE IP camera systems that CCTV Camera World offers. If you’re on the fence about purchasing, or just received a new security camera system read this article to learn more about the initial setup and some great tips to get started.

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  • How to Find Your IP Camera on the Network

    Configuration tools are important when it comes to setting up, owning and managing a security camera system. These tools are especially useful when it comes to configuring IP security camera systems. This includes configuring recorders such as NVRs, DVRs, and XVRs for a network to set up remote viewing. In the article below we show how to install and use the Config Tool for various useful functions. There are more things you can do with the Config Tool but they are advanced and usually unnecessary. We even use the software on a day to day basis to test and prepare equipment for our customers.

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  • How to connect an IP camera to a PoE NVR

    In this very brief article we’ll cover just how easy it is to connect a plug and play IP camera from CCTV Camera World. Plug and play means that with a camera and a cable the setup is very easy. Simply connect an Ethernet cable to the back of the NVR and connect the other end of the cable to the camera. There’s not much else to it, unless the passwords don’t match and even then there’s an easy set of steps to clear out password errors.

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  • What is RTSP?

    RTSP or Real Time Streaming Protocol is included on all IP cameras, NVRs, and DVRs that CCTV Camera World sells. RTSP provides the flexibility to integrate video from products manufactured by one company in to third party products. RTSP is a video streaming protocol that provides a video stream for use in third party software or recorders, or for use in live streaming applications. Continue reading to learn more about RTSP streaming and what it can be used for.

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  • How to configure an IP camera on the network

    As easy as a plug and play PoE IP security camera system can be there are other ways to set up a security camera system on a network. However, someone might want to set up only one camera on their network, or have a stubborn camera that is causing issues. This article aims to assist those who are having issues with setting up a system, or want to learn more about configuring a single IP camera on a network.

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  • How to get Support from CCTV Camera World

    Worthwhile technical support can be a difficult thing to find in this day and age. With so much commerce happening online it is a challenge to find reliable help. CCTV Camera World is proud to support products purchased from www.cctvcameraworld.com for the lifetime of the product. We provide professional US-based support Monday through Friday 9 AM to 5 PM EST. In this article we explain how to get support from our company, and why we provide support the way we do.

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  • Watching security cameras with a slow internet connection

    Now that remotely viewing security cameras is becoming more popular, it is important to know what internet speeds are needed to remotely view a camera system. While it's great to have a system that allows for remote viewing from anywhere, many times customer expectations are not met because of no fault of the cameras or surveillance system. Remote viewing video security cameras requires internet upload speed, which unfortunately is lacking on most internet service plans for the home and small business in the USA.

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