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DVR NVR Help

  • What is RTSP?

    RTSP or Real Time Streaming Protocol is included on all IP cameras, NVRs, and DVRs that CCTV Camera World sells. RTSP provides the flexibility to integrate video from products manufactured by one company in to third party products. RTSP is a video streaming protocol that provides a video stream for use in third party software or recorders, or for use in live streaming applications. Continue reading to learn more about RTSP streaming and what it can be used for.

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  • iPhone iPad App for Remote Viewing your Security Cameras

    Remotely viewing your system is a standard feature on security camera systems from CCTV Camera World. All of our equipment passes our strict testing and is compatible with our free PC or Mac viewing software, and the DMSS app available from the Apple App Store for iPhone or Google Play Store for Android. No matter which remote viewing method you use, you can access your system from anywhere in the world. All that is required is a good internet connection at the location of the recorder, and a good data connection on your smartphone.

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  • How to prevent Frame Skipping on IP Cameras

    If you have a large number of cameras on a DVR or NVR, it is common that the user forgets to optimize the storage space inside. A hard drive has a certain amount of cache (usually 64MB in WD Purples that we use) that can properly accept incoming data and write data to the platter inside. Exceeding that cache threshold will cause data loss, which in a security camera system manifests as lost video frames. These lost video frames are commonly referred to as Frame Skipping.
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  • How To Enable IP Camera Offline Alerts

    A very important feature that is not found with older or cheap IP camera systems is offline alerts. These offline alerts are extremely important for recognizing when a break-in is happening. Vandals and thieves will notice security cameras and try to destroy, damage, or disconnect the cameras. When that happens you will want to be notified and this is required by law for some businesses. Our Security Video Recorders support this crucial security feature.
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  • Recording a DVR or NVR to FTP on your NAS

    NAS storage devices are prevalent and relatively inexpensive these days. They can not only be used to store your personal or business documents, pictures, and videos, but they can also be used as a redundant backup point for your security camera system. The videos below shows you how to configure settings for your FTP on our digital video recorders (both NVR or DVR) so you can commit live video backups via FTP. Continue reading

  • How to Setup an IP Camera System

    If you've been considering purchasing a IP camera system and are wondering how hard it is to configure the system since it is IP based, then you need to watch this video we made. We get a large number of callers every week asking how hard it is to setup a security camera system using PoE cameras versus BNC cameras. Some customers even think they need an IT person to get the system going. Well, thanks to advances in technology and lots of refinement in coding, connecting a PoE IP camera to a PoE NVR is truly a plug and play task. Watch for yourself! Continue reading

  • How to Fix Monitor Display Problems with your Security Camera Recorder

    If you are having issues with using a monitor or TV to view your security camera system it usually relates to the resolution that the system is trying to display. It's important to take the necessary troubleshooting steps to gather information on why the display is not working. Often times it's easy to assume that the port is no longer working though it can be remedied by double checking settings.

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  • Sending Push Notifications From Your Security System To Your Phone

    A critical aspect of owning a professional security system is staying informed with what’s happening underneath your cameras at all times. A continuous live-stream of your cameras is made available to you and can be viewed using SmartPSS and IPTecno Pegaso. But what happens when you’re too busy to monitor the stream and see for yourself? CCTV Camera World offers surveillance security systems that will automatically send you email and phone notifications the instant they detect motion.

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  • Checking Security Camera System Log File

    When you encounter an issue with your security camera system it is important to take necessary troubleshooting steps. To aid with troubleshooting our recorders save system logs. They are accessible by using the Info section on the Main Menu of the recorder. This allows you to select a given date range to search for logs. The logs provide useful information that contain codes or relevant troubleshooting information. Some important logs include: powering off/on, restarts, Hard Disk errors, and account access.

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  • How to add IP cameras to a Security DVR

    When connecting your IP cameras to a security camera recorder that supports IP camera channels like our XVRs, you will need to follow a few prerequisites. Once you have an understanding of the below steps you will be well on your way to adding all of your IP cameras to your security DVR.
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  • How to Change Camera Channel Type on a Security DVR

    DVR recorders these days support traditional analog CCTV cameras, new HD security cameras over coax called HDCVI cameras, and network based IP cameras. Security DVRs can vary in the variety of signal types they support, and can be called Tribrid DVRs or XVRs. These recorders sense camera signal automatically between HDCVI and analog security cameras without the need for user intervention. However, to add IP cameras requires changing the channel type to IP, configuring the camera on the network, and then adding the camera to the DVR. Continue reading

  • How to Setup Audio Detection with your Security Camera System

    Audio Detection is a feature that can be a very reliable way to capture a conversation or other important sounds that need to be recorded. It allows a security camera with a built-in microphone or audio input to trigger recording when sound is detected. You no longer have to rely on video-based motion detection to try and capture audio of an event and missing out on everything that was said. With audio detection you can even capture video/audio when persons are conversing outside the camera's field of view, but near enough to activate audio detection. You can finely adjust the sensitivity and threshold settings to decrease your storage needs. In this guide we show you how to setup and use audio detection with surveillance cameras purchased from CCTV Camera World.

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  • How to record snapshots to a Network Video Recorder

    Security cameras are usually used to record video, but in some scenarios, you can leverage the combined power of our cameras and recorders to record snapshots at specified intervals. As discussed in this guide, our IP surveillance cameras with an available microSD slot allow for snapshot capture and storage on the internal microSD memory card. Storage to a microSD on the camera is a convenient option when recording on one camera, but for projects requiring snapshots capture from multiple cameras and easy review from a central station, the use of an NVR along with IP cameras is a more practical choice.

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  • How to view a Security Camera System on Two Monitors

    Most of our security camera video recorders feature dual video outputs that include a VGA and HDMI connector. These two video outputs display the same exact screen, meaning what you see on your VGA monitor will be the same as the HDMI monitor. They will not allow you to have your cameras split between two screens. For customers looking to have their security camera system displayed in a split screen view between two monitors, we suggest the purchase of our recorders with Dual HDMI outputs.
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  • Review of 4K Security Camera Playback

    When purchasing a high resolution security camera system it is important to have realistic expectations of what to expect. While everyone wants the latest cameras with the highest resolution sensor for the best clarity, they usually forget to take in to account the data storage implications that come with high definition cameras. In this video guide, we demonstrate and discuss what to expect from 8MP and higher resolution security cameras when reviewing recorded footage.

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  • How to use your Security Camera System

    In this comprehensive video guide, we demonstrate the plethora of basic functions that our security camera recorders have to offer. After you purchase your system, this guide is a starting point for learning how to use your security camera system. We start from learning to login to the recorder, and end with downloading video from the recorder and playing it back on your PC. For other functions, feel free to check out our DVR NVR help section.
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  • How to backup your DVR or NVR

    It is a little known fact that our security video recorders can be backed up to a secondary recorder. Let's say you've had the recorder of your previous security camera system stolen and are looking for a way to backup video from the system this time around. Thanks to technology in almost all of our recorders, video feed for every camera on the primary recorder can be backed up in live mode to a secondary recorder called a NVR (network video recorder). The new XVR systems that we carry can also be used as an inexpensive way to backup channels from another recorder as long as the bitrate is no more than 4mbps per camera. You can also follow this guide if you do not need backup but simply want to display a few channels on a monitor in another location. This guide will show you how to achieve that task.

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  • How To Use Our Camera Monitoring Software

    CCTV Camera World devices come with free computer software that will allow you to access your DVR, NVR or IP camera with a multitude of functionalities. To be able to access your live video feeds, stored video, and download recorded video brings a whole new element of security. To new users, this program may seem intimidating to master. We assure you that it is not. To make things simpler, we have made several videos tutorials showing you the different functions of this program. Continue reading

  • Recording Security Cameras to a FTP Server

    Security camera systems from CCTV Camera World are designed to provide the end user with several methods for storing security video and snapshots. Our DVRs and NVRs support local recording to an internal hard drive as most surveillance recorders do. In addition, with our security camera recorders you can record video and snapshots to a FTP server using the FTP protocol. This can be done to a local server or NAS or to a remote sever in the cloud. FTP video and snapshot storage is great for backup as a secondary method to safeguard against theft of the primary recording unit.

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  • Managing the Hard Drive in your Security DVR or NVR

    One of the most crucial components to a security camera system is the hard drive, the device in which security footage is stored. This allows a user to access recorded video from their security cameras, whether it be by accessing a DVR or NVR directly using a monitor or mouse, or accessing the DVR/NVR remotely over the internet. There are several practices that every security camera user should keep to ensure their security video recorder is functioning and recording properly.
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