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DVR NVR Help

  • How to use your Security Camera System

    In this comprehensive video guide, we demonstrate the plethora of basic functions that our security camera recorders have to offer. After you purchase your system, this guide is a starting point for learning how to use your security camera system. We start from learning to login to the recorder, and end with downloading video from the recorder and playing it back on your PC. For other functions, feel free to check out our DVR NVR help section.
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  • How to protect a Security Camera System from getting hacked

    Almost every electronic gadget we purchase these days is connected to the Internet. While the Internet can be a useful resource for information and entertainment, it is also an easy gateway for hackers to enter your home or business network. Purchasing a security camera system that you can watch remotely away from home is certainly useful and comforting to satisfy your concerns regarding physical security. However, after the system installation is complete and you've been acquainted to using the system, we at CCTV Camera World suggest taking some simple steps to ensure that your newly purchased security system is secure.

    There are a few layers of protection you can implement to ensure that bad actors can not access something they aren’t supposed to. The last thing you want after installing your system is to have it compromised.

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  • How to use the Camera Monitoring Software

    CCTV Camera World devices come with free computer software that will allow you to access your DVR, NVR or IP camera with a multitude of functionalities. To be able to access your live video feeds, stored video, and download recorded video brings a whole new element of security. To new users, this program may seem intimidating to master. We assure you that it is not. To make things simpler, we have made several videos tutorials showing you the different functions of this program.

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  • How to Setup Audio Detection on a Security Camera System

    Audio Detection is a feature that can be a very reliable way to capture a conversation or other important sounds that need to be recorded. It allows a security camera with a built-in microphone or audio line-in to trigger recording when sound is detected. You no longer have to rely on video-based motion detection to try and capture audio of an event and missing out on everything that was said. With audio detection you can even capture video/audio when persons are conversing outside the camera's field of view, but near enough to activate audio detection. You can finely adjust the sensitivity and threshold settings to decrease your storage needs. In this guide we show you how to setup and use audio detection with surveillance cameras purchased from CCTV Camera World.

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  • How to access PoE cameras in an NVR system

    PoE Cameras are types of IP cameras that come with a web server built-in that is easily accessible using the camera IP address when the cameras are deployed in an IP camera system over the network. The web interface contains settings on PoE cameras like license plate cameras, PTZ, and Smart Security Cameras that require fine tuning for the best possible performance. To finely adjust these settings the camera usually requires the user to access the camera through the web interface. When using our PoE Cameras with a plug and play PoE NVR, users may wonder how they can access the settings of their cameras. Fortunately CCTV Camera World’s NVR support direct access to the web interface of most of our PoE cameras through the NVR with ease when using a Windows PC.

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  • Recording a DVR or NVR to FTP on your NAS

    NAS storage devices are prevalent and relatively inexpensive these days. They can not only be used to store your personal or business documents, pictures, and videos, but they can also be used as a redundant backup point for your security camera system. The videos below shows you how to configure settings for your FTP on our digital video recorders (both NVR or DVR) so you can commit live video backups via FTP. Continue reading

  • How to find the IP address of your security camera recorder

    The IP address of your security camera recorder is an important piece on information that you should know. Knowing the IP address for the DVR or NVR recorder will allow you to follow the guides and tutorials that you may need depending on your use case scenario. Most commonly, the IP address is needed to access the recorder over the LAN (Local Area Network) that is the local computer network as opposed to the WAN (Wide Area Network) which is usually the Internet.

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  • Checking Security Camera System Log File

    When you encounter an issue with your security camera system it is important to take necessary troubleshooting steps. To aid with troubleshooting our recorders save system logs. They are accessible by using the Info section on the Main Menu of the recorder. This allows you to select a given date range to search for logs. The logs provide useful information that contain codes or relevant troubleshooting information. Some important logs include: powering off/on, restarts, Hard Disk errors, and account access.

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  • How to use the Universal Series Security Camera System

    This guide is meant for customers who have purchased the UNV security camera recorder from CCTV Camera World. The Universal series NVRs are compatible replacements for several third party products like Q-See Halifax or Knox recorders. To get started quickly with how to operate your new recorder we recommend watching the video guide below which provides all the useful information you would need in comprehensive yet brief videos.

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  • How to Connect Q-See Cameras to an Avalonix NVR

    This post is meant to assist customers who are moving away from their Q-see NVRs and attempting to connect their old QC series IP cameras with NVRs from CCTV Camera World. It is important to understand that IP cameras require a correct username and password for the admin user to allow the NVR to connect to the camera and stream video. In this post we explain how to connect old QC series cameras to our NVR recorders.

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  • How to access the web interface of your security camera recorder

    Accessing the web interface of your security camera recorder is one of the most important things to learn when managing your own security camera system. The web interface of an NVR or DVR purchased from CCTV Camera World is almost the same as being in front of one with a mouse and monitor. The web interface enables a customer to easily view, and manage their system from one convenient location.

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  • Security Camera System Troubleshooting

    When your security camera system stops working it is one of those events that make you go “Now what?” There's plenty of stuff in life going wrong and the last thing you need is your camera system to stop working. Fortunately for you, as our customer, the reliability of our systems is barnone. Most of the time any issues that arise are due to user error, or misconfigured settings.

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  • What is RTSP?

    RTSP or Real Time Streaming Protocol is included on all IP cameras, NVRs, and DVRs that CCTV Camera World sells. RTSP provides the flexibility to integrate video from products manufactured by one company in to third party products. RTSP is a video streaming protocol that provides a video stream for use in third party software or recorders, or for use in live streaming applications. Continue reading to learn more about RTSP streaming and what it can be used for.

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  • iPhone iPad App for Remote Viewing your Security Cameras

    Remotely viewing your system is a standard feature on security camera systems from CCTV Camera World. All of our equipment passes our strict testing and is compatible with our free PC or Mac viewing software, and the DMSS app available from the Apple App Store for iPhone or Google Play Store for Android. No matter which remote viewing method you use, you can access your system from anywhere in the world. All that is required is a good internet connection at the location of the recorder, and a good data connection on your smartphone.

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  • How to prevent Frame Skipping in IP Cameras

    If you have a security camera system consisting of a large number of camera, it is common to forget to optimize the storage space inside the DVR or NVR inside that system. A hard drive has a certain amount of cache (usually 64MB in WD Purples that we use) that can properly accept incoming data and write that data to the platters inside. Exceeding the cache threshold will cause data loss, which in a security camera system manifests as lost video frames. These lost video frames are commonly referred to as Frame Skipping.
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  • How To Enable IP Camera Offline Alerts

    A very important feature that is not found with older or cheap IP camera systems is offline alerts. These offline alerts are extremely important for recognizing when a break-in is happening. Vandals and thieves will notice security cameras and try to destroy, damage, or disconnect the cameras. When that happens you will want to be notified and this is required by law for some businesses. Our Security Video Recorders support this crucial security feature.
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  • How to Setup an IP Camera System

    If you've been considering purchasing a IP camera system and are wondering how hard it is to configure the system since it is IP based, then you need to watch this video we made. We get a large number of callers every week asking how hard it is to setup a security camera system using PoE cameras versus BNC cameras. Some customers even think they need an IT person to get the system going. Well, thanks to advances in technology and lots of refinement in coding, connecting a PoE IP camera to a PoE NVR is truly a plug and play task. Watch for yourself!

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  • How to Fix Monitor Display Problems with your Security Camera Recorder

    If you are having issues with using a monitor or TV to view your security camera system it usually relates to the resolution that the system is trying to display. It's important to take the necessary troubleshooting steps to gather information on why the display is not working. Often times it's easy to assume that the port is no longer working though it can be remedied by double checking settings.

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  • Sending Push Notifications From Your Security System To Your Phone

    A critical aspect of owning a professional security system is staying informed with what’s happening underneath your cameras at all times. A continuous live-stream of your cameras is made available to you and can be viewed using SmartPSS and IPTecno Pegaso. But what happens when you’re too busy to monitor the stream and see for yourself? CCTV Camera World offers surveillance security systems that will automatically send you email and phone notifications the instant they detect motion.

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  • How to add IP cameras to a Security DVR

    Network security cameras are ubiquitous and sought after for any security camera system. If you have an existing camera system and have recently upgraded the DVR recorder by purchasing one from CCTV Camera World then you're in luck. All of our DVRs support IP cameras and PoE cameras that we offer. Since DVRs only have BNC ports built-in, a PoE switch is required to connect any PoE cameras over the network to the DVR. You can even setup a standalone security camera system by connecting the PoE switch directly in to the network port of the DVR. Regardless of how you are deploying your PoE switch, the process is pretty easy as long as you have a basic understanding of computer networking principles and follow the guide below on how to enable IP channels on your DVR or XVR and the camera to the recorder.

    This guide is applicable to Security DVR we offer and may not apply to one you already have. If after the following this guide you have further questions, feel free to contact technical support by submitting a trouble ticket.

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