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CCTV Camera World Knowledge Base

  • How to do Port Forwarding on a Verizon Fios Router

    Being able to remotely view live or recorded video from your security camera system is a feature that customers find vital for personal security. Remote viewing eliminates the need to access a DVR or NVR physically by being in front of it. Surveillance systems from CCTV Camera World come with remote viewing capabilities without any recurring charges. As long as you have a broadband internet connection to connect your security DVR or NVR, you can watch your camera system using your smartphone or computer from virtually anywhere in the world. The way to get started with remote viewing is explained below.

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  • How to View Recorded Video and Audio Using Smart PSS

    Whether you have an IP, HDCVI, or Analog security camera system, CCTV Camera World offers security cameras with a built-in microphone, giving you the ability to stream or record HD quality footage with audio for each camera. Setting up your DVR or NVR to stream/record video with audio requires a few simple steps, explained in the text and video below.

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  • How To View Recorded Video On Your Smartphone

    Having a complete security camera system entails being able to access your cameras and view recorded video using your Smartphone. Products from CCTV Camera World give you this luxury. You can leave your home, business, or property with confidence knowing that you can view video on your Smartphone from virtually anywhere in the world.
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  • How to Find Your IP Camera on the Network

    In this article we show you how to find your IP camera or DVR on your network and change its IP address using our IP Config Tool for Windows 7, and Windows 10. The Config Tool will allow you to find all of the network devices from CCTV Camera World that are connected to your local area network (LAN). The Config Tool software acts like a network sniffer to find presence our device on your network regardless of whether they have correct IP addresses or not. It lists each device in a list with individual IP addresses that can be changed by a simple mouse click. This Config Tool software makes it easy to quickly configure our IP cameras or recorders on the network without having to actually login to the device using the web service.
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  • Setting Security DVR Display Resolution Over The Web

    If you have an older or inexpensive computer monitor or TV, chances are that it may not support all the different resolution outputs available on our security DVRs and NVR. Selecting a resolution unsupported by your monitor may leave you locked out of your video recorder unless you either connect it to a 21.5" or larger computer monitor from a reputable manufacturer like Acer or Asus. Depending on the model of your NVR, you can also adjust the resolution of the Display using your web browser. Continue reading

  • 4-in-1 Security Camera Review

    High definition CMOS camera image sensors are quickly replacing older analog resolution CCD sensors. For customers with older analog DVRs and cameras, upgrading to a HD security DVR is price prohibitive in many cases. If you are looking to replace an older analog security camera there are still some choices available while supplies last. You can find what remains of analog only security cameras here. If you are looking to replace a camera on your older analog system, then we suggest you consider our new 4-in-1 security cameras that have a 2MP CMOS image sensor and can output in Analog (aka CVBS), HDCVI, TVI, and AHD formats. In this post we show you a quick image comparison of the image quality between these new cameras of ours and older 1000TVL analog security cameras. Continue reading

  • How To Set A PTZ Pattern Using Your NVR or DVR

    PTZ cameras are an important tool in a security camera system that allows for easy surveillance using manual commands from a PTZ keyboard controller, security video recorder, or our computer based monitoring software. To automate surveillance, most of our Pan Tilt Zoom cameras allow the user to set memorized positions of interest that account for position in the XYZ axis and zoom level; these memorized positions are called Presets. You can call these Presets using a command corresponding to the number of the Preset. If you have multiple Presets, you can call them in sequence by creating a Pattern and let the PTZ run on that pattern indefinitely.
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  • Using Google Chrome To Remote View Your Security Cameras

    Traditionally viewing your security cameras over the web has required the use of ActiveX controls in Internet Explorer (IE). This can be hard to do since many ActiveX controls are unsigned and trigger a lot of error messages in IE. It is also very difficult for the layman to figure out how to enable ActiveX controls correctly to view their security cameras or security video recorder from their web browser. Another reason for having another browser based option to view your camera system is the fact that IE will soon be discontinued by Microsoft. Continue reading

  • Checking Hard Drive For Errors In Your DVR Or NVR

    It is expected that hard drives inside a DVR or NVR recorder may fail. Hard drives having moving parts inside that can fail. There is no knowing how soon a drive may fail, as it all depends on build quality for the production run from the hard drive manufacturer, the temperature your security video recorder is running at, and whether any vibrations may be impacting the drive. Whatever the reason may be, it is a good idea to run a health check on your DVR's hard drive.
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  • Wireless Security Camera Systems Are Easy To Setup

    If you've been considering purchasing wireless cameras and are wondering how hard it is to configure a wireless security camera system then you need to watch this video we made. Up till now wireless security cameras have been riddled with issues. Up till 2012, the only kind of wireless security cameras available were those that used RF signals to transmit the video signal. Although RF signal is great for transmission of real time video (instantaneous transmission of action without delay), the signal is highly susceptible to interference from other wireless signals of the same frequency or from EMF transmitted by high power lines. Most importantly, RF wireless signals cannot traverse any obstructions whatsoever without significant degradation in video quality. Continue reading

  • How To Change The IP Address For Your IP Camera Using A Mac

    Although most surveillance equipment configuration tools tend to be Windows based, we are proud to introduce two IP configuration tools that allow you to find our IP cameras, NVRs, and DVRs on your local network, and change their IP address at the click of a button. These "IP Config Tools" make it easier to deploy multiple cameras, and recorders for the advanced user. Please watch the videos below to use each of these programs. Depending on your version of Mac OS, one of these tools will work better than the other. Continue reading

  • How to Setup Email Alerts Using An Office 365 Email Account

    All of the DVR and NVR video recorders offered by CCTV Camera World have the ability to send motion and alarm alerts. These can include emails alerts with or without a snapshot of the incident. You can send alerts based on motion detection, hard disk failure, or even camera loss. Integration of your email account and configuring email alerts can be challenging for the user unfamiliar with how email servers work. In this guide we demonstrate how to setup you Office 365 email account with our security video recorders using the web service menu. Depending on the model and year of manufacture of your DVR, the menu may not be identical, but this guide should still be easy enough to follow. Continue reading

  • How to Change the Name of an IP Camera on SmartPSS

    Sometimes setting changes on your IP cameras and NVR may not propagate over to SmartPSS easily. Using a computer with SmartPSS, an IP Camera, and a NVR with each device attached to the LAN we made some camera settings changes. We found that changing the name of an IP Camera via its web interface will not propagate the name change to the SmartPSS Device Pool. However, if we force SmartPSS to look in the right spot, those name changes will come through. Take a look at this quick video to see how to change the name of your IP camera in SmartPSS to match the names on the Camera and NVR.
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  • Configuring IP Cameras on a Network

    Connecting IP cameras to an existing network is a tricky task for first timers. You'll have to understand a few principles to really be efficient at setting up your new IP camera system. Continue reading

  • How to Change Encoding Resolution of your Security Cameras

    Sometimes it makes sense to down-convert the image of your IP security camera to a lesser resolution than it's built to cap out at. The camera will have less work to do when encoding video. The data stream will be a smaller size eating up less bandwidth. The NVR will better be able to handle the encoding as well. You'll be the beneficiary of more available storage time with the same storage device. With higher resolution cameras you'll be able to record at a higher frame rate after lowering the resolution making the video more fluid. Continue reading

  • Over Decode Ability Explained for NVRs

    If you've ever gotten the message "Over Decode Ability" on your NVR's monitor and wondered why it's there, then you're not alone. The majority of folks that see this have a system comprised of 4MP security cameras or 4k security cameras. Let's go ahead and define it:

    Over Decode Ability - The maximum processor time is being used to convert video to a usable form and deliver it to your monitor. No additional streams can be displayed.

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  • Recording Security Camera to an SD Card

    Some of our IP security cameras have a microSD slot as a secondary storage method to record video. This is an economical way to keep backup video recordings in case the NVR is stolen during a home invasion. Getting the backup video recording operational requires little setup within the camera's web interface, so make sure to have a way to power the camera besides a NVR with built-in PoE. The easiest route is to use a PoE injector as we'll describe later in this article.
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  • NVR DVR Password Reset Instructions

    Finding that you've forgotten the password to login to your DVR or NVR can be frustrating. If you've attempted to log in with the wrong password more than three times you account will be locked for 45 minutes, not allowing you to enter another password. These are security devices. They have a locking feature to prevent unauthorized users from accessing your storage or settings. Continue reading

  • How To View Multiple DVRs and NVRs From One Location

    If you have more than one location where you have deployed one of our security DVRs or NVRs then you are probably wondering how you can view each security camera recorder through one interface. For that we have our Smart PSS program available to our customers in both Windows and Mac version. Using this Central Management Software you can perform a variety of functions, including viewing, playback, and download. Continue reading

  • How To Change The IP Address On Your IP Camera for Use With A PoE NVR

    If you are setting up a new system composed of our PoE Cameras and a PoE NVR, you may encounter difficulty with a camera not connecting to the NVR automatically. The first step in troubleshooting the camera is to make sure that the camera is actually booting up and identifiable on a network. This is done by connecting the camera to a network other than that of the internal PoE switch on the PoE NVR. You can use a 12V DC 1amp power adaptor to provide power to the camera, and connect the camera to your router. Using your Windows PC and our IP config tool you can find the camera on your network as shown in the video in this guide. Continue reading

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