CCTV Camera World devices come with free computer software that will allow you to access your DVR, NVR or IP camera with a multitude of functionalities. To be able to access your live video feeds, stored video, and download recorded video brings a whole new element of security. To new users, this program may seem intimidating to master. We assure you that it is not. To make things simpler, we have made several videos tutorials showing you the different functions of this program.



Download the correct version

click to download windows 10 version of cms software*Requires Administrator rights in Windows to install and use
Minimum PC Requirements (subject to change w/o notice):
OS: Windows 7, Windows 8, Windows 10, Windows 11
CPU: Intel i5 Quad Core 1.8GHz or higher
Graphics Card: Independent GPU that supports DirectX 8.0c or higher
Memory: 4GB or higher
Resolution: 1280x1024 or higher
Hard Drive: 512GB or more

Click to download MacOS version of cms software
Click here for Intel Mac

Click here for M1 Mac
Compatible with MacOS Monterey or Catalina
Minimum Mac Requirements:
CPU: M1 7 core or higher
Memory: 8GB RAM
HDD: 256GB or more

How to install the CMS on Windows

Once you have downloaded the program from this link and unzipped the program file, please follow the video below on how to install the program on your Windows computer. You can also use the following picture links to download the software for the appropriate operating system.

How to install the CMS on a Mac

The process is even easier on MacOS. You can download the Mac version using the links above. Please note that there are 2 versions of the Mac software. There is one for Apple's older Intel based Macs and a separate version for Apple's new M1 Macs. Make sure you are downloading the correct version for your Mac computer.


How to add a device

In this video we will show you how to add a device to our CMS software. The three methods demonstrated in this video are:

  • Automatic search for compatible devices on the local network
  • Manual LAN or Public IP address
  • P2P method to connect via the device serial number (SN)



How to view security cameras from your computer

In this video we will show you how to change the live grid view on the CMS software to see different camera viewing options and configurations.  Open the software program and click the "Live Preview" icon in the top left.  The CMS software automatically opens up in a 4 camera grid configuration.  Select your DVR and drag the cameras you wish to view into the grid square you wish to view it in.  To change the grid configuration you will click the desired set up based on the grid icons on the bottom of the screen.  The views you can use are one camera, 4 cameras, 6 cameras, 8 cameras, 9 cameras, 16 cameras, 20 cameras, 36 cameras, and even 64 cameras. In addition, you can even open multiple tabs of the program to create multiple viewing windows. The amount of cameras that can be watched at one time depends on the CPU power of your computer, the total bit rate capability of the NVR, and the speed of your network connection.


How to control PTZ cameras

Once you have the CMS software open and your camera views are displayed, you can begin to control your PTZ camera.  It can be controlled from the grid format or by double clicking the camera view to make it full screen.  Two ways to control your camera are with your mouse on the camera display via the edges of the picture or with the PTZ controls on the bottom right of the screen.  Using your mouse, you can pan left by clicking the mouse on the left edge of the camera screen.  Click on the right edge to pan it back to the right.  Click in the bottom area to tilt down and click up in the top area to tilt up.  You can zoom in by clicking the magnifying glass on the controller as well as zoom out.  Another way to zoom in is by using the 3D positioning method that allows the use to simply draw a rectangle with the mouse and the camera will zoom into that area.  Using the on-screen controller you can also use the arrows to pan the camera any direction you want.

The user can even use our Network and USB PTZ Controller to work with a Windows computer to control PTZ cameras through the CMS software of directly over the network.

How to playback and download video

In this video we are going to show how to playback and download recorded video using our CMS software.

Open and login to the program. You will then click the playback icon in the top left of the screen; the video screen will load, and then select your DVR. Your cameras will be shown below. Click the block for the cameras you want to view. Below this, you will select a beginning and end time and date to search video for those cameras. Click the search icon below and your camera streams will load into the designated fields. You can see that cameras in fields 1 and 2 are set to record in motion detection. Where you see yellow is the times when motion was detected and that camera was recorded. The camera in field 3 is recording 24/7 but signals motion detection where you see yellow marks. The camera in field 4 is set for basic 24 hour recording. To view your cameras, simply click on the timeline to view that time’s recording. For the cameras recording in motion detection, you must select an area highlighted in yellow. To see the yellow areas more clearly, you can scroll through the timeline to zoom in and select the recorded times more easily. If your cameras have audio, you can enable or mute audio by clicking the speaker icon. You can speed up the playback rate using this table and well as pause or stop playback. You can also sync your videos to playback all at the same recording time. If no motion was detected at the time for your cameras set to record on motion detection, their screen will come up blank as seen in fields 1 and 2.

For downloading video first open and log into the software. Click the playback icon in the top left of the screen. On the right side, select your DVR and then select which cameras you want to download from. Click the search icon at the bottom and your camera feeds for the dates and times selected will populate in the camera timeline. The times chosen are not necessarily the times you will be downloading. Sync your cameras so that they all play at the same start point. Adjust the marker on the timeline to the time which you want your download to start from. Click the scissor icon to the right and you will see a bracket appear. Fast forward the timeline to the end point of the video you want to download; another bracket will appear. The area between the brackets will be the video that you will be downloading; a popup will appear. Select the desired path you want this video to download. In this case we will download a folder on the desktop; format will be AVI. You will see a pop up explaining that in order to download, and your video playback will be paused. Select “OK” and your download will begin. Once the download is complete, minimize the program window. Open the video folder and you can see your downloaded video file. Double click on the file to open up and watch the video.

How to view multiple locations

The reason people purchase from us is that we use software and hardware that works interchangably. This enables the software to view our systems from anywhere in the world. And multiple systems at that! Watch the video below to learn more about accessing multiple systems in one convenient interface. You can also split out Live Views into multiple windows to monitor each location seperately. Make sure that each location is sucessfully connected to the software before trying to add cameras from it to a favorite view.

How to Setup Camera Tours

Another great feature that this powerful software has is the ability to perform camera tours. This setup process allows you to setup your favorite camera views to cycle based on your settings. In the video we show 2 examples of how you could set up a tour using the software. There is no limit to the amount of customization you can do when setting these tours up. Simply drag and drop the camera channels you want for each view or "task." You can make new "tasks" or views that the software can cycle through.

How to Use the Software on a 4K Monitor

Using the software on a 4K monitor with Windows can cause the icons and text of the software to be too small. This issue is caused by Windows 10's display scaling settings. The following video shows how to fix the settings in Windows 10 so the software properly displays on a 4K monitor or HDTV.

Matt Rossi is a Technical Support Manager at CCTV Camera World, a leading CCTV Camera distributor located in Buffalo, NY. He is a technical support expert for everything video surveillance related.

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