DVR NVR Help

Whether you have a security camera system for a home or business, the need for two-way audio interaction with talk-back capability may arise. CCTV Camera World offers solutions for both one-way and two-way audio. One-way audio is great for listening to sound originating from the location of a camera, but it will not allow interaction with a person at that location. To be able to interact with a person at the camera, the camera would have to have two-way talk capabilities, i.e. a speaker and microphone built-in similar to an intercom. Our Security Camera Systems allow the end user to see and listen from their camera feeds, and grant the ability to speak into a microphone to talk through one of our two-way audio security camera's speaker. There are a few different ways to conduct two-way talk with our security camera systems. Setup of our two-way audio security cameras is simple, and we explain how to do so in this guide. Continue reading →

Almost all of our DVRs offer the ability to add a speaker using the RCA audio-out. This feature is meant for users looking to setup two-way audio or bidirectional talk in their security camera system. By using add-on security camera mics or security cameras with built-in microphone, you can hear audio from the person in front of the camera. To talk back to the person you would connect your own speaker to the RCA audio output on the back of the DVR. By using an audio amplifier, it is possible to use a PA speaker and connect it to the RCA audio output of one of our DVRs. Continue reading →

Wireless security camera systems involve more setup and configuration than hard-wired camera systems. CCTV Camera World's wired camera systems incorporate plug and play technology, making connection a breeze. However, for applications where running cable isn't possible, we have secure wireless systems that will save you the hassle of running cable. Continue reading →

If you are not tech savvy and you are looking for an easy to setup surveillance system for your home or business, then look no further. CCTV Camera World's DVR systems and IP camera systems are easy to setup for remote viewing so you can watch your cameras from anywhere in the world. Once you have your cameras connected to your DVR or NVR, and you can watch your cameras using a monitor connected to the recorder, then follow this guide on how to remotely view your system without any recurring fees.
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Our NVR and Tribrid or Pentabrid DVR recorders allow use of 3rd party IP cameras not purchased from CCTV Camera World. IP cameras and the recorder talk to each other over the network and have to sync URL for video, audio, PTZ controls, and motion events for each of these data types to pass from the camera to the recorder. If the URL for each of these data types does not sync, then that function will not work. The ONVIF standard tried to standardize this but its implementation is manufacturer dependent. It is not necessary an ONVIF camera you purchased elsewhere will work with an ONVIF NVR from us or a different vendor. Among manufacturers that are compatible with our recorders, we find AXIS cameras to have the best implementation of ONVIF and are the easiest to set up as an ONVIF camera with our DVR.
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Knowing how to network your security cameras is crucial to installing and establishing Internet connectivity to your security camera system. Security camera networking on a network with one router is not overly technical nor difficult, so hang in there! This article will help you understand basic computer networking, how it applies to your security camera system, and how you can be in complete control of remote viewing your system without any monthly charges besides what you pay your Internet service provider (ISP).

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Whether you have an IP, HDCVI, or Analog security camera system, CCTV Camera World offers security cameras with a built-in microphone, giving you the ability to stream or record HD quality footage with audio for each camera. Setting up your DVR or NVR to stream/record video with audio requires a few simple steps, explained in the text and video below.

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If you have an older or inexpensive computer monitor or TV, chances are that it may not support all the different resolution outputs available on our security DVRs and NVR. Selecting a resolution unsupported by your monitor may leave you locked out of your video recorder unless you either connect it to a 21.5" or larger computer monitor from a reputable manufacturer like Acer or Asus. Depending on the model of your NVR, you can also adjust the resolution of the Display using your web browser. Continue reading →

Traditionally viewing your security cameras over the web has required the use of ActiveX controls in Internet Explorer (IE). This can be hard to do since many ActiveX controls are unsigned and trigger a lot of error messages in IE. It is also very difficult for the layman to figure out how to enable ActiveX controls correctly to view their security cameras or security video recorder from their web browser. Another reason for having another browser based option to view your camera system is the fact that IE will soon be discontinued by Microsoft. Continue reading →

It is expected that hard drives inside a DVR or NVR recorder may fail. Hard drives having moving parts inside that can fail. There is no knowing how soon a drive may fail, as it all depends on build quality for the production run from the hard drive manufacturer, the temperature your security video recorder is running at, and whether any vibrations may be impacting the drive. Whatever the reason may be, it is a good idea to run a health check on your DVR's hard drive.
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All of the DVR and NVR video recorders offered by CCTV Camera World have the ability to send motion and alarm alerts. These can include emails alerts with or without a snapshot of the incident. You can send alerts based on motion detection, hard disk failure, or even camera loss. Integration of your email account and configuring email alerts can be challenging for the user unfamiliar with how email servers work. In this guide we demonstrate how to setup you Office 365 email account with our security video recorders using the web service menu. Depending on the model and year of manufacture of your DVR, the menu may not be identical, but this guide should still be easy enough to follow. Continue reading →

Sometimes setting changes on your IP cameras and NVR may not propagate over to SmartPSS easily. Using a computer with SmartPSS, an IP Camera, and a NVR with each device attached to the LAN we made some camera settings changes. We found that changing the name of an IP Camera via its web interface will not propagate the name change to the SmartPSS Device Pool. However, if we force SmartPSS to look in the right spot, those name changes will come through. Take a look at this quick video to see how to change the name of your IP camera in SmartPSS to match the names on the Camera and NVR.
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Connecting IP cameras to an existing network is a tricky task for first timers. You'll have to understand a few principles to really be efficient at setting up your new IP camera system. Continue reading →

Sometimes it makes sense to down-convert the image of your IP security camera to a lesser resolution than it's built to cap out at. The camera will have less work to do when encoding video. The data stream will be a smaller size eating up less bandwidth. The NVR will better be able to handle the encoding as well. You'll be the beneficiary of more available storage time with the same storage device. With higher resolution cameras you'll be able to record at a higher frame rate after lowering the resolution making the video more fluid. Continue reading →

If you've ever gotten the message "Over Decode Ability" on your NVR's monitor and wondered why it's there, then you're not alone. The majority of folks that see this have a system comprised of 4MP security cameras or 4k security cameras. Let's go ahead and define it:

Over Decode Ability - The maximum processor time is being used to convert video to a usable form and deliver it to your monitor. No additional streams can be displayed.

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Finding that you've forgotten the password to login to your DVR or NVR can be frustrating. If you've attempted to log in with the wrong password more than three times you account will be locked for 45 minutes, not allowing you to enter another password. These are security devices. They have a locking feature to prevent unauthorized users from accessing your storage or settings. Continue reading →

If you have more than one location where you have deployed one of our security DVRs or NVRs then you are probably wondering how you can view each security camera recorder through one interface. For that we have our Smart PSS program available to our customers in both Windows and Mac version. Using this Central Management Software you can perform a variety of functions, including viewing, playback, and download. Continue reading →

So you're having trouble viewing your security camera system remotely, and you've already read our articles on forwarding your ports. Unless you pay your ISP (Internet Service Provider) for a static IP address you will need to set up Dynamic DNS (DDNS) in order to access your home network remotely. This article will explain what DDNS is, how to get free DDNS service, and configure it on your security cameras and security DVR recorders purchased from CCTV Camera World. That's right, you can even create DDNS entries on our IP Cameras. Continue reading →

Accessing the web service on one of our DVR's, NVR's or IP cameras requires that you use a compatible browser. Attempting to log in remotely to one or all of these devices with an incompatible browser will produce unpredictable errors. What is a compatible browser? A compatible browser is one that can use ActiveX controls. Therefore, you must use one of the following two browsers:

• Internet Explorer 11
• Mozilla Firefox

Given that ActiveX is a proprietary Microsoft technology it is best to use IE 11, but if you are unable to use it due to whatever reasons, Firefox is good as a backup. Here we'll go over the necessary steps to get the ActiveX controls working for the Web Service on your surveillance cameras.

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Cloud storage has become increasing popular the last few years for storage solution needs that arise in companies. It has also become very popular as a solution for off-site storage and backup of footage from IP cameras and IP camera systems that need lots of storage space, as recording in HD resolution is very memory intensive. HD video uploads require a high bandwidth and immense amounts of hard drive space. As security camera video quality keeps getting better with the advent of higher resolution CMOS image sensors, this only adds to the need for more storage space . Continue reading →